I can't tell you how upset I was after reading about Gluten Free Dude's finding that Smashburger used Udi's Gluten Free Bread (a once gluten-free leader) and failed an obvious cross contamination gluten-free test with a gluten free customer.
Let's be very clear to those who manage a restaurant, servers and chefs along with those who are responsible at home to cook for gluten free family and friends:
- It's not okay to serve gluten free products in a cross contaminated area so wash, clean and/or separate all utensils and food much better.
- It's not okay to pretend you're promoting gluten-free options but exclude those with actual gluten related illnesses. Duh!
Gluten-Free Cross Contamination Is Everywhere
It's apparent that gluten cross contamination is still everywhere. If you're that hungry and crave a burger, then invest in a bbq grille and host a gluten-free only party for family and friends. There are so many great products out there that could be trusted. Restaurants like Smashburger are a joke. Smashburger cannot be trusted, and you should always ask many questions if you dare to eat out when experiencing a gluten-free related illness.To those who eat gluten sparingly on a diet fad, show respect and at least have the decency to support a 100% gluten-free experience. You're not helping those with Celiac Disease or other gluten related illnesses. Kindly try harder for us.
Smashburger
Your pathetic. How could you decide that serving a gluten free product in a toaster that is usually serving glutenous bread is acceptable in 2015? That fad was so 5 years ago. Cross contamination is everywhere so I wonder if this is (a) bad management or (b) a direct attack toward those living a real gluten free lifestyle?I don't eat out at 99% of restaurants. If I take the risk I will call ahead and be sure they know that I'm a Celiac and explain the difference between a real gluten-free illness and just avoiding gluten. This is vital to educate those in the restaurant. So if I absolutely have to dine out I talk with a manager, chef, server, repeatedly to make my presence felt (respectfully though) and ask the basic gluten free questions before I eat and question food when it comes out before I take a bite. Unfortunately as a Celiac, I cannot trust the world that serves gluten, and my health is too important. Therefore, my home is fully packed with fresh food, natural products that are backed up with a claim, including organic and non GMO.
Udi's
I'm extremely disappointed that Udi's would put up with this type of behavior. Gluten-free brands cannot and should not partner with a restaurant who fails such an obvious cross contamination test. Udi's, Udi's Udi's, hmmm, as the days go by you've changed and now this instance has a red mark on your back. I hope there is actionable change ahead.Good luck my friends. The world continues to be a wild west for those with Celiac Disease!
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